CHILBOLTON

Turf Service Manager

Department

Service

Job Type

Permanent

Reports to

Group Service Manager

Hours

Full time

Location

Chilbolton (Hampshire)

Salary

Negotiable dependant on experience

About you

Are you a forward thinking Service Manager who enjoys a challenge? Maybe you’re an experienced Technician looking for the next step in your career. The type of person who will roll their sleeves up and get stuck in? Someone who is passionate about delivering excellent results? If so, then we have an exciting role waiting for you.

Our business is experiencing an exciting period of growth. As a result, we are looking for a proactive Service Technician within our service department. You enjoy a variety of work and are confident when it comes to diagnosing and repairing many types of agricultural machinery.

Working efficiently and accurately, you consistently provide the highest level of support to our customers. You thrive off a challenge and always enjoy learning new skills and furthering your knowledge.

Perhaps you have experience in a relevant industry such as commercial vehicles, construction and plant machinery or the automotive industry? If so then we welcome your application as we understand you have a lot of relevant skills and experience to offer.

If we have just described you, then we definitely want to hear from you. We look forward to you joining our team and growing together’.

About us

Hunt Forest Group is a family run, expanding and ambitious company, operating throughout the South of England making us one of the largest John Deere dealerships in the country with over 50 years of industry experience. We appreciate and value hard work and dedication from our people, who are not just employees but who each play a vital role in the overall success of our business. In return, we provide each person with great benefits and job security in a fast paced and evolving industry, supporting key areas of agriculture, commercial and professional grounds care and construction.

We support continuous professional development and encourage each person to grow and reach their full potential, to be the best they can be, which in turn supports the business to achieve its mission.

Job function

Within this role you will be responsible for managing and growing our busy groundscare service department at our Chilbolton branch. You will be responsible for developing staff and supporting customers. This department has a significant opportunity for growth and the right candidate will be a naturally proactive person

We provide

A competitive salary

Ongoing staff development through training

An opportunity for progression within the business

A modern and friendly workplace

Essential duties

Liaise with customers, prioritising their needs and managing their expectations.

Strive to meet KPI’s/targets

All elements of standard people management including, managing performance, sickness absence, conduct management etc.

Review and understand relevant management information to your department and be proactive in suggestions to aid improvement.

Plans and allocates work for technicians based on their expertise and skills.

Ensures that service processes, policies and guidelines are followed and applied safely.

Supervises and coaches the workshop team.

Participates in recruiting, developing and retaining key talent.

Ensures all paperwork is completed efficiently

Skills and attributes

Experience in service management or 3 to 5 years experience as a Service Technician

Ability to lead others

High level of communication and human relations

Ability to use standard computer applications and internet functions

Familiar with John Deere or competitive products

Able to work under pressure

Ability to work extended hours

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